Our mission at Got the Look is to make it easy for our customers, and our associates, to feel at home. Our stores are very entrepreneurial, we have a unique approach to customer service, we are TRULY a retail phenomenon.

As an Assistant Store Manager, you will be responsible for exceeding our customers’ evolving expectations by providing “best in class” customer service and a pleasant and fulfilling shopping experience. Successful candidates will be given the opportunity to offer our customers the widest range of quality clothing and footwear.

The Assistant Store Manager plays a key supporting role to the Store Manager and is essential to the overall development and success of the business. Assistant Store Managers are immersed in all aspects of business operations, and they operate with a high degree of autonomy to make decisions that drive sales and service in an environment that where safety is a value and team development is a priority.

Key Responsibilities:

Manage activities and the achievement of sales and customer service goals for the store or a major product or operational category within the store

Create scheduling for store associates and collaborates with manager to execute store plans and priorities

Troubleshoot and resolve routine operational issues independently and collaborates with manger on more complex issues

Forecast, budget, and plan for area of responsibility to ensure the store meets business goals

Manage and approve merchandise processing and procedures

Perform hiring, disciplinary, training, performance management, employee relations and termination activities in collaboration with manager and participates in Human Resources investigations as required

Education/Experience/Qualifications:

High School diploma or equivalent desired

Minimum 3 years of retail assistant manager experience desired

Effective communication and customer service skills

Readily adjusts schedule, tasks, and priorities when necessary to meet business needs